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Water Monitoring System – HydroLink

Because water softener and refinement systems are usually tucked away in a basement, garage or utility room, or under a sink, they are often overlooked for extended periods of time. Low salt levels and issues like bridging and blockage can go un-noticed for weeks, causing damage to the appliance.

EcoWater’s advanced HydroLink® technology puts information at your fingertips that makes it possible to control and monitor your water treatment devices and can help correct potential problems before they become issues, ultimately extending the life of the appliance in the home or vacation home. Additionally, HydroLink Plus® can be programmed to send alerts and diagnostics to your local EcoWater Pro, who will monitor the system and provide convenient maintenance and service as needed. The EcoWater HydroLink Plus®  system gives you the power to monitor your water usage, let’s you know when to add salt and gives you peace of mind when traveling. You can access your system from virtually anywhere and receive on-demand alerts via email, text through our convenient app or by connecting to the secure website.

CONTACT AN ECOWATER PRO

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HydroLink Plus Wi-Fi Connected Conditioner/Refiner Option*

The EcoWater HydroLink Plus® gives you the power to monitor your water usage, let’s you know when to add salt and gives you peace of mind when traveling.  You can access your system from virtually anywhere and receive on-demand alerts via email, text or by connecting to the secure site.

HydroLink Plus® technology will give you increased visibility to your water softener and water usage helping to ward off potential issues before they happen.   Once the conditioner/refiner is connected to Wi-Fi you will be able to view softener status, register the softener to your dealer, and set up alerts.

Alerts and Features

The following alerts will notify you with an email or a text if any of these conditions exist. Any combination or all of these alerts can be selected to give active notification.

  • Low Salt Warning – sends an alert when salt needs to be added to the softener.
  • Flow Monitor – sends an alert if conditioned water has been flowing for an extended period of time. Both the duration and flow rate can be changed.
  • Excessive Water Use – sends an alert if significantly more conditioned water has been used than average for your home.
  • Softener/Refiner Error – sends an alert that an error code condition exists on the water conditioner/refiner.
  • Service Reminder – sends an alert that the conditioner/refiner is due for service.
  • System Connection Status – sends an alert to let you know that the Wi-Fi connection has been lost.
  • Regeneration Start – regeneration can be started remotely from your dashboard.

*Available on select models only

HydroLink Patented Remote Connected Conditioner/Refiner Option*

Two-way remote technology that makes it possible to control and monitor the Series 3500 conditioners/refiners and optional reverse osmosis system from a remote location within the home.

Alerts and Features

The following is a list of some of the remote monitor’s alert messages and features:

  • Low Salt Warning – an alert is displayed to let you know when salt needs to be added to the conditioner/refiner.
  • Softener/Refiner Error – an alert is displayed to let you know that an error code condition exists on the water conditioner/refiner.
  • Service Reminder – an alert is displayed to let you know the conditioner/refiner is due for service.
  • Start a Regeneration from your Remote.
  • Up to four (4) Systems can be Connected to your Remote.

*Available on select models only

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Find Your EcoWater Pro

An EcoWater Pro can help you find the perfect water solution for your needs.  To find your local EcoWater Pro, click on "Residential" for a solution for your home or "Commercial" for a customized business/commercial solution, enter your zip/postal code and click on the "Search" button.